Arete is proud to announce the introduction of our latest two website improvements: The Arete Rewards experience is revamped; and the addition of UPS Next Day shipping.
FOR IMMEDIATELY RELEASE April 2025
Arete is proud to announce the introduction of our latest two website improvements — one major, one minor — both initiatives were driven by feedback from our customers.
Major: Upgrades to Arete Rewards
Arete has made significant changes to its Rewards program to greatly improve the customers’ experience using their Rewards points. These enhancements fall into two key areas:
Functionality
Previously, using Rewards points came with a frustrating limitation: if there was even one ineligible product in the cart (e.g., a sale item), you couldn’t use any points at all. That’s now a thing of the past. That is, the underlying Rewards’ algorithm that analyzes the cart’s items now ignores any ineligible products and focuses on eligible products for its analysis.
Customers can now mix eligible and ineligible items in the same cart. As long as there are white-listed products present, Rewards points can be applied—no more all-or-nothing scenarios.
User Interface / User Experience
We’ve also redesigned the Rewards interface for clarity and ease of use. In addition to the familiar “set-your-points” slider, there’s now a new Rewards info widget that gives customers real-time updates based on your cart.
This new widget shows:
How much of your cart qualifies for Rewards
Whether the customer’s current coupon can be updated to use more points
Whether cart updates have caused the customer’s current coupon to become invalid
Altogether, these changes make using Arete Rewards more transparent, more flexible, and more rewarding.
Note: How and when customers earn Rewards points stays the same. What we’ve changed is the user interface and user experience for applying Arete Rewards to an order.
Minor: New Shipping Option
Now available: UPS Next Day
In addition to the Rewards overhaul, we’ve added a new shipping option at checkout. While USPS Ground is still available, customers can now choose UPS Next Day for faster delivery when timing is key. There is also a window based on when the order will be shipped, where UPS Next Day Saturday is offered.
Note: UPS does not support all geographic areas with these services. In general, the more rural the ship to address, the less likely UPS offers Next Day. We are working with UPS to integrate these exceptions into our checkout process.
Conclusion
Despite being one of the OGs in the online cannabis space, Arete continues to evolve, innovate, and grow. When our customers speak, we strive to listen. These conversations happen one-on-one with our customer support or are community-based via Arete Fire Club on Discord. Regardless of where, when, or how, Arete is always listening.
About Arete Hemp
Arete Hemp is dedicated to promoting wellness through a robust selection of pure, “no junk,” American-grown hemp products. This family-owned and operated company offers premium products that are 100% Farm Bill Compliant and fully traceable from seed to shelf. Arete’s commitment to integrity, quality, and customer care shines through in every product sold and every order shipped. With a strong focus on customer satisfaction and giving back, Arete Hemp supports charitable causes like Operation Underground Railroad and St. Jude Children’s Hospital, helping to make a positive impact on lives through both their products and philanthropic efforts.
Store Improvements: Rewards Revamped + Next Day Shipping
Arete is proud to announce the introduction of our latest two website improvements: The Arete Rewards experience is revamped; and the addition of UPS Next Day shipping.
FOR IMMEDIATELY RELEASE
April 2025
Arete is proud to announce the introduction of our latest two website improvements — one major, one minor — both initiatives were driven by feedback from our customers.
Major: Upgrades to Arete Rewards
Arete has made significant changes to its Rewards program to greatly improve the customers’ experience using their Rewards points. These enhancements fall into two key areas:
Functionality
Previously, using Rewards points came with a frustrating limitation: if there was even one ineligible product in the cart (e.g., a sale item), you couldn’t use any points at all. That’s now a thing of the past. That is, the underlying Rewards’ algorithm that analyzes the cart’s items now ignores any ineligible products and focuses on eligible products for its analysis.
Customers can now mix eligible and ineligible items in the same cart. As long as there are white-listed products present, Rewards points can be applied—no more all-or-nothing scenarios.
User Interface / User Experience
We’ve also redesigned the Rewards interface for clarity and ease of use. In addition to the familiar “set-your-points” slider, there’s now a new Rewards info widget that gives customers real-time updates based on your cart.
This new widget shows:
Altogether, these changes make using Arete Rewards more transparent, more flexible, and more rewarding.
Note: How and when customers earn Rewards points stays the same. What we’ve changed is the user interface and user experience for applying Arete Rewards to an order.
Minor: New Shipping Option
Now available: UPS Next Day
In addition to the Rewards overhaul, we’ve added a new shipping option at checkout. While USPS Ground is still available, customers can now choose UPS Next Day for faster delivery when timing is key. There is also a window based on when the order will be shipped, where UPS Next Day Saturday is offered.
Note: UPS does not support all geographic areas with these services. In general, the more rural the ship to address, the less likely UPS offers Next Day. We are working with UPS to integrate these exceptions into our checkout process.
Conclusion
Despite being one of the OGs in the online cannabis space, Arete continues to evolve, innovate, and grow. When our customers speak, we strive to listen. These conversations happen one-on-one with our customer support or are community-based via Arete Fire Club on Discord. Regardless of where, when, or how, Arete is always listening.
About Arete Hemp
Arete Hemp is dedicated to promoting wellness through a robust selection of pure, “no junk,” American-grown hemp products. This family-owned and operated company offers premium products that are 100% Farm Bill Compliant and fully traceable from seed to shelf. Arete’s commitment to integrity, quality, and customer care shines through in every product sold and every order shipped. With a strong focus on customer satisfaction and giving back, Arete Hemp supports charitable causes like Operation Underground Railroad and St. Jude Children’s Hospital, helping to make a positive impact on lives through both their products and philanthropic efforts.
Essential Links
Arete Hemp: https://AreteHemp.com/about-us
Media Contact
Email: [email protected]